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Buying a car has always been a daunting task for me and everyone I know! My current circumstances have me in a position with not-so-good credit. I am new to the Weston area and really had no idea where to start to look for a vehicle. I took a chance on Rick Case, I figured with all the dealerships under that name, they must be doing something right. From the pleasant and helpful girl who greeted me upon entering to the final step in the finance office, the experience was hands-down the best it could be. My salesman, Farooq was very informative and helped me understand what my buying/leasing options would be. It was most important to him to get me into a car that was right for ME, and not what car was best for the dealership to sell! I was unsure that I would even qualify for financing, several different options were given to me and the Rick Case VW team found a way to make it happen. I’m relieved, grateful and absolutely love my new Jetta. It’s my first Volkswagen and won’t be my last. It has every feature I wanted, a safe, reliable vehicle with a warranty and it doesn’t hurt that it’s great looking ;). I would recommend this dealership to anyone and everyone looking for a car! Thank you Rick Case VW for a great buying experience. Cheers! Kelly C.... More
Less than a month ago
Franklin, Chavez is a really good sales guy, he took the time to explain me everything about the car, he was so attentive, he gave me some gift, he gave me a good deal. I recommend him 100% Ivan, Chufarov from finance department, also did a great job, he explained everything about the papers, offer... More
Less than a month ago
Wayne is a super sales rep. He greeted us at the door and showed us exactly what we wanted to see. He was so kind to follow up in texts to answer our questions. Committed, kind and knowledgeable. He made car shopping a positive experience.
Less than a month ago
I always come to Rick case. The service dept is the best and if you have to wait it's very comfortable. Comfortable seating very large tv screen and a small food court with coffee etc. Everyone is polite and they know their jobs. Won't go anywhere else but here.
Less than a month ago
Amazing customer service! I was very please with how Jorge, Lawrence, and Jim treated me at the Rickcase Volkswagen in Weston. They made my car shopping experience a good one!
Over a month ago