Average Score (1539 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

1539 Ratings

4.8 Average

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  • Gareth W.10-23-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Alejandro E.10-22-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Excelente trato

    10-23-2024

    Thank you for the great review!

  • Jose D.10-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Donna G.10-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    I brought my car in after having it less than a month, due to the brakes , I had other people drive it to make sure it wasn't just me , but they found nothing wrong but its still making the same noise almost like a grinding sound , the other issue is since this was my first time going for service , 3 people sent me to the wrong place, which made me a little late for my appointment

    10-22-2024

    Thank you for taking the time to provide a review!

  • Marsha A.10-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Extremely long wait and service rep not proactive about telling me about other issues with my car.

    10-22-2024

    Thank you for your input! We look forward to working with you again soon!

  • Eduardo V.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Fast and good job

    10-22-2024

    Thank you for the great review!

  • Lori B.10-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I love taking my car to VW for service because of my dedicated service advisor Tiffany! She knows VW from bumper to bumper and helps you to understand the details of any service you need. The team works well together and whatever you need is usually just a few hours.

    10-22-2024

    Thank you for the kind words about your service advisor, Tiffany! We greatly appreciate it!

  • Xavier C.10-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Nice, efficient and quick service, very nice personal customer servise, the person who take care of me really help me out from the beginning to the end. Thanks Teo

    10-22-2024

    Thank you for the kind review you have provided.

  • Anisleydi V.10-21-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024