3520 Weston Road
Davie, FL 33331
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
I just bought my Volkswagen Tiguan and I couldn’t be happier with the experience! A big thank you to Martin and Mauricio for making the whole process smooth, stress-free, and enjoyable. They were both knowledgeable, patient, and went above and beyond to make sure I drove away in the perfect car for me. If you’re looking for excellent customer service and a team that truly cares, I highly recommend working with Martin and Mauricio. Love my new Tiguan! Thank you!!!
09-29-2025
Thank you for the great review!
TYPE:ServiceMODEL:ID.4YEAR:2023
Alfredo was very friendly and helpful and I very appreciate that he did same day service due that I needed to travel .. Thanks again
TYPE:ServiceMODEL:ID.4YEAR:2023
Beatrix is by far the best service representative at Rick Case. I have had four interactions with service at Rick Case on my VW ID.4. Two were total disasters. One was only annoying. My last one, managed by Beatrix, was very good.
TYPE:ServiceMODEL:TaosYEAR:2022
Great customer service. Repairs done quickly.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:SalesMODEL:TiguanYEAR:2025
We had the best experience working with Yhorman! From start to finish, he went above and beyond to make sure we drove off in our dream car. He was professional, patient, and truly cared about finding the right fit for us. What stood out the most was how he made the whole process smooth and stress-free — he listened to what we wanted and actually made it happen. We are so grateful to be driving in our new dream car! Thank you Yhorman!!!
TYPE:ServiceMODEL:TiguanYEAR:2023
Everything was alright Nilsa was the BEST 👍
TYPE:ServiceMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025